Refund policy

RETURNS POLICY

All our items are made-to-order or bespoke and can only be returned if they are faulty, not for any other reason.

Where an item is faulty or damaged, we reserve the right to repair or replace. If this is not possible, a credit will be issued. Morleys product guarantee relates to the quality, durability and relative fitness for purpose during the first 12 months from delivery.

Any goods will be assessed by our team before repair/replace or return and credit is agreed. If we find no fault with the item, then no credit will be issued and in this instance we reserve the right to charge a handling fee of 35% of the value, plus a carriage charge of £49.95 +VAT.