Customer Services
New Accounts
For fully Government-funded
organisations, Local Authorities, Schools,
Academies, Colleges and Universities we can open an
immediate account for payment in 30 days
of invoice date. For all other organisations
your order should include payment by cheque,
Switch or Mastercard/Visa.
Morley's of Bicester Limited sells to educational establishments, the public sector and other businesses. We are unable to sell our products to private individuals. Sorry!
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Order Acknowledgement
An email Order Acknowledgement
will be sent to the contact email address. Please check that all details are correct and telephone us immediately if you have any
queries. For Made-to-Order upholstery
items a fabric swatch will be attached
to a copy of the Order Acknowledgement and sent to the delivery address, please
ensure it is the correct colour.
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Navigation
Where you see a headline in bold grey with a > separating categories, the
categories can be clicked to return to them. These
are called breadcrumbs.
e.g.
Categories Home > Classroom Furniture > Chairs & Tables
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Delivery Costs
All orders over £500
excluding VAT are delivered FREE on the
UK mainland. For orders under £500
excluding VAT we make a nominal delivery
charge per order - see below. Deliveries
to Northern Ireland and offshore islands
will be charged separately. We may part-deliver
your order. Ground floor deliveries only.
For more information please telephone 01869
320 320.
| Order Value (excluding VAT) |
Delivery (excluding VAT) |
| Over £500 |
FREE |
| £50-£499 |
£32.50 |
| Below £50 |
£15 |
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No Quibble Guarantee
All our products have a structural
guarantee for a year in normal use, and some products
have a longer guarantee (shown). If for any reason you
are not satisfied with your purchase, we will replace
it, or refund your money. (This does not apply to Made-to-Order
items - see below.)
If you wish
to return stocked goods ordered incorrectly, a restocking
charge of 25% of their value will be made plus carriage
of £32.50 + VAT. The goods must be returned unused
and in their original packaging.
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Made-to-Order Items
Many products are manufactured
specifically for a customer's order. These
are stated made to 'order' in the product
description. We can only accept these goods back if they are faulty,
and not for any other reason. All upholstery fabrics are Medium Hazard to Ignition
Source 5 level.
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Fabric Care and Maintenance
To download a PDF of the Fabric Care guide please click here.
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Delivery Time
When your order contains products with different delivery times, we will collate your order and deliver your complete order against the product with the longest delivery time, unless you request or we advise differently.
However, during July to September, delivery times will increase (we will advise you). We urge you to order early giving details if you require your order for a specific date. Please do not dispose of your old school furniture until your new furniture has been delivered.
Delivery of orders to Northern Ireland and off shore islands may take longer than indicated in the catalogue - we will advise you.
Please also notify us of school opening and closing times during holiday periods.
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Prices
All prices shown exclude VAT, are correct and are valid until 31st March 2010. Whilst we
will endeavour to maintain catalogue prices, if there are excessive
raw material cost increases or currency exchange rate fluctuations beyond our control, we may need to
review certain prices. You will be notified of any increase when placing your order.
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How to Search
To search for a product (e.g. Alpha Chair) or a product with a particular feature (e.g. folding tables),
type a description in the Search box and click Go.
You will then be taken to a page which contains a list products
that meet your requirements.
Alternatively, if you have a catalogue please enter the product code in the Search box and click GO.
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Download an Order Form
To download a PDF Order Form which can be found in the Morleys Educational catalogue, please click here. This order form can be sent via post or fax.
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